Matt is the MAN! Excellent customer service!
#1
Posted 08 August 2011 - 08:33 AM
With his latest drop, he has these awesome green army colored figures, so I picked one up. While I was there, I also picked up the Volkriun Rig and went ahead and got a Gobon (one heavy chunk of plastic!).
Well, the Gobon was supposed to have a tampo logo on his chest and mine didn't. No biggie to me, but I let them know in case they got a bad batch. It wasn't an issue to me, but for someone else it may have been.
Anyways, what do they do? They sent me a full replacement figure! I was really wowed! I told him that he didn't have to and asked if I could pay for it and he said no. Needless to say, I went ahead and picked up another $30 worth of figures, .
Best customer service I have seen in a LONG time!
#2
Posted 08 August 2011 - 08:41 AM
#3
Posted 08 August 2011 - 10:03 AM
#4
Posted 08 August 2011 - 11:26 AM
#5
Posted 08 August 2011 - 02:31 PM
#6
Posted 08 August 2011 - 04:41 PM
The replacement Gobon came in today. But he (and Michelle) also threw in a clear blue Crayboth and one of the black axis joint sets. WOW!
#7
Posted 08 August 2011 - 06:15 PM
-Barry
#8
Posted 10 August 2011 - 04:09 PM
Want a window into my demented mind? toys, movies, cool stuff around the world @ http://cthuluconnect.blogspot.com/
DMT= insert universe into cannon, aim at brain, fire.
ユデッã‚ー - Yudekkii are you one? サタンクãƒã‚¹ æ°¸é ã«!(satan cross forever!)
é¢ç™½ã„!
#9
Posted 11 August 2011 - 10:56 AM
I have full confidence I'll be satisfied with every Onell purchase I make.
#10
Posted 02 December 2011 - 01:40 PM
#11
Posted 07 December 2011 - 07:53 PM
That's for damn sure! Also, nice avatar - is that Metal Warriors? Love that game..
Yes. Metal Warriors is a blast, especially two-player!
#12
Posted 11 December 2011 - 01:41 AM
GVM