(2) Newcomers: Don't assume that because someone has 3,000 posts, is a mod or a legend, that everything they say is 100% fact. There is a LOT of disagreement here among collectors as to the value of certain toy lines and specific figures within those toy lines. If two members here give you two different values for a toy -- don't assume one or the other is trying to deceive, instead, get a 3rd, 4th, and 5th opinion! (In fact, the best thing to do might be to start a new topic about the value of the toy in question. That way you will get lots of public opinions.)
(3) If you feel slighted in ANY way during or after a transaction, send the other party a private message (PM) letting them know how you feel. 99.9% of the time, you can peacefully resolve any problems in this manner. If this does not work to solve your concern, send a PM to one of the moderators and ask for their help/advice to resolve the issue.
Tip: When sharing your concerns with the other party, do so in a non-accusatory way. Give them the benefit of the doubt. Maybe they really DID forget to send all the figures. Maybe they REALLY didn't realize they weren't in mint condition. If you are nice about it, they will be more willing to admit their mistake and more willing to make up for it by giving money back, sending extra toys, or otherwise making amends.
Tip: Do not go public with your complaints without some serious efforts to privately resolve the issue or getting a mod involved. Go public at your own risk.
(4) If you feel strongly that you have been deceived and misled about some aspect of your transaction please contact a moderator and as honestly and accurately as possible, explain to them your concerns. Due to the nature of their position, they may be aware of other incidents and can therefore help you and other members deal appropriately with the situation. If you wish to remain anonymous, be sure to tell the moderators and they will do their best to honor that request.
Tip: Please don't contact a moderator to complain about someone overcharging you 25¢ for shipping. Do your best to work situations out privately on your own. But, don't hesitate to contact a mod if you feel you've been purposefully misled.
(5) Your reputation is EVERYTHING -- both as a seller AND a buyer. If you gain a reputation as a shady seller, at worst you will lose business, people will be more quick to accuse you of wrong-doing even if you make an honest mistake and at worse you could be banned from the community.
As a buyer, if you are quick to complain about every little detail of every transaction, people may simply refrain from doing business with you or not take you seriously when a real problem actually arises. Many members here have a history of great transactions with one another, so when a dispute between two parties does erupt, they will likely form their opinion of you based on their interactions with others. Therefore, it is in YOUR best interest to be as honest as possible when describing situations you are unhappy with.
Example: If I've had 15 great transactions with member A, I will take this into consideration when hearing about a bad transaction they are involved in. Likewise, if I've dealt with member B 15 times and had painful experiences each time, I will take that into consideration when hearing about a bad transaction they are involved in. Just be aware when dealing with others that many times they have a history -- maybe all good, maybe a little bad -- and that other member are often aware of this history.
Tip: Therefore, be as honest as possible as your reputation is EVERYTHING. (Also, leaving HONEST feedback helps everyone, including the next person who may potentially deal with the person next. They may use your feedback to steer them one way or another.)
Tip: Use the "Members Feedback" forum to read over a member's feedback. BUT you can also send PMs to other collectors who have dealt with the person in question to get more private, personal opinions. (However, no member is obligated to answer all your questions. )
(6) Newcomers: Don't assume that because someone appears to be rich or have a large, established collection that they will allow you to have the upper hand in a trade or sale. It's just not a fair assumption to make. Having said that, I think you will find that many -- but not all -- members here LOVE to include freebies and will allow new members to have the upper hand in trades (especially for common toys).
(7) Know your toys! It is each individual collector's responsibility to know the "value" of the toys they HAVE or the toys they WANT. If you are not sure about the value of a toy -- start a thread about it or ask multiple members about it via PMs. Don't make the silly assumption that the person you are trading with is the best person to tell you the value of the toy in question -- because they are most definitely NOT.
(8) Be a defensive collector! Don't assume the worst in people, but don't assume the best either! Be realistic about human nature. For your information, people have been banned from this forum for purposefully misleading others in toy transactions. Unfortunately, it does happen, but we can honestly say it is super rare.
Edited by Soupie, 19 July 2008 - 01:14 PM.